| Monday 23rd March, 2009 |
| Workshop |
| 9:00-9:30 |
Registration – with coffee and pastries |
| 9:30 - 12:00 |
Preparing for the new regime of direct charging
Key features
- Summary of regulations
- Potential roadblocks
- Opportunities
- International overview
- Public and consumer relations perspective
Chris Hamilton, CEO, APCA &
John Simon, Chief Manager, Payment Policy Department, Reserve Bank of Australia |
| 15:30 |
ATMIA member meeting |
| Tuesday 24th March, 2009 |
| 8:30 |
Registration with coffee and pastries |
| 9:25 |
Word of welcome and opening remarks |
| 9:30 |
The future of cash in the world
Futures perspective on the drivers of future cash demand as well as growth inhibitors
Mike Lee, CEO, ATMIA
|
| 10:10 |
Multi-channel transformation - the key enabler of modern retail banking
This presentation will cover multi-channel architectures and the need for banks to streamline their channel offering to the customers; scenarios for an integrated retail delivery channel platform, using web-based technology including global customer case studies and a retail banking suite value proposition
Reinhard Rabenstein, Chief Technology Officer, Wincor Nixdorf
|
| 10:45 |
Coffee & exhibits open |
| 11:15 |
The future of payments and cards in Australia
Sharing professional and personal insights about likely payments trends in Australia
Rob Bishop, Director, Keycorp |
| 11:50 |
The A-Z of an ISO business in Australia
Perfecting the business approach to ATMs
Tim Wildash, CEO & MD, Customers Ltd |
| 12:30 |
The mobile banking revolution
Exploring the exciting explosion of mobile phone banking
Arnstein Teigene, Product Manager, Direct Banking, Sandstone Technology P/L
|
| 13:10 |
Buffet lunch & exhibits open |
| 14:15 |
Combating ATM Crime in South Africa and the SABRIC crime intelligence model
ATM crime-fighting in South Africa
Kalyani Pillay, CEO, South African Banking Risk Information Centre
|
| 14:50 |
Direct charging perception vs reality
Independent perspective on the main issues of direct charging
Mangala Martinus, Manager, Edgar, Dunn & Company |
| 15:30 |
Coffee & exhibits open |
| 16:00 |
Payments trends globally & in Australia
Overview of what is happening throughout the payments industry
John Tait, Senior Vice President, Sales & Marketing, Australia & New Zealand, First Data
|
| 16:40 |
Advancements in predictive analytics for cash: cost reduction through an integrated supply chain
Predictive analytics show how to impact your bottom line results
Winston Chen, CEO, Angusta Systems
|
| 17:10 |
Concluding remarks |
| 17:15 |
Drinks Reception |
| Wednesday 25th March, 2009 |
| 8:30 |
Registration with coffee and pastries |
| 9:20 |
Opening remarks |
| 9:30 |
Payment and investment perspective
The issues that need to be considered when exploring investment opportunities in a payment industry.
Barry Palte, CEO, EQ Capital |
| 10:10 |
Managing changing ATM customer expectation for direct charging environment
Preparing customers for direct charging
Sharon Waterhouse, Head of Distribution, & Jason Pattie, Channel Manager ATM & Branch Self Service, Newcastle Permanent Building Society |
| 10:50 |
PCI for ATMs in Australia: overview by a PCI testing body
Preparing the industry for PCI standards for ATMs
Andrew Jamieson, Technical Manager, Witham Laboratories |
| 11:25 |
Coffee & exhibits open |
| 11:55 |
Countering gas attacks and ram raids in Australia
Success stories and strategies fighting crime in NSW
Murray Chapman, Detective Acting Superintendent, Commander firearms and regulated industries Squad, NSW Police
Greg Antonjuk, Detective Inspector, Robbery & Serious Crime Squad, NSW Police |
| 12:40 |
Cyber crime and cyber threats for financial services
Assessing current threats in cyber space to financial institutions
Carolyne Burge, Joint Banking and Finance Sector Investigation Team, Sydney Office, Australian Federal Police |
| 13:20 |
Lunch and exhibits open |
| 14:15 |
The big future for ATMs in China
Inside look at the growth of the ATM banking in China
Mark Yip, Managing Director, GRG Banking (China) |
| 15:00 |
Wireless connectivity for financial services - a market outlook on the adoption of wireless technology for the financial market
Tackling the competition in the competitive ATM industry in the form of more locations, better management tools and a lower overall cost structure
Mark Gamon, Sales and Marketing Director, Symstream Technology Inc. |
| 15:30 |
ATM Economics: Potential impacts of the global economic recession
Peter Smith, formerly CEO, Australian Payments Clearing Association
|
| 16:00 |
ATM Security by design
How new technology can beat the thieves, how it is changing theft outcomes and how it forms an integral part of the prevention of the firefight we experienced with ram raids
Richard Gould, Managing Director, Lockit Systems |
| 16:20 |
Concluding remarks |
