 |
Speaker Bios
(Bios are added as they are received). |
| Ewa Beresniewicz-Kozlowska, President of the Board, Ecard, (Towarzystwo Finansowe SKOK S.A)
Mrs Ewa Beresniewicz-Kozlowska graduated with a Master's degree in Engineering Studies at Gdansk University of Technology – Faculty of Electronics. She holds a Certificate in Card Bank Management and has the title of 'Certified Bank Employee' from Gdansk Academy of Banking. She has been active in the banking industry since 1993, holding Expert and Management positions and since 1997 she has worked in payment card departments. She has been responsible for establishing and implementing ATM and POS acquiring systems and card issuing systems. Ewa was elected the President of Towarzystwo Finansowe SKOK S.A. in November 2008. Earlier she had been a member of the Executive Board responsible for IT systems in same company. Since June 2009 she has also been the President of eCard S.A. The profile of the two companies is ATM, terminals acquiring and e-commerce transactions. |
| Peter Blasche, Vice-Chairman of the Board of Directors and Chairman of the Coordination Committee of EAPS - Euro Alliance of Payment Schemes.
Peter Blasche is the Director for Payment and Card Schemes within the Association of German Public Sector Banks (VÖB). Among other responsibilities he has a key role in managing the German card scheme girocard. |
| |
Simon Blissett, Head Agencies & ATM Strategy, Nationwide Building Society
Simon joined Nationwide in 1988 and has held a wide range of leadership roles. He is currently Head of Agencies & ATM Strategy with a remit to commercialise, optimise and transform Nationwide's ATM estate (with the support of his business services colleagues) while managing Nationwide's branch agency network.
|
| David Cavell, Advisor to the Financial Services Industry
A retail banking executive by background, David now works with financial services institutions across the World advising them on the development of profitable delivery channel strategies. A programme of regular research enables him to retain an up-to-date view of industry developments, and he receives many invitations to write, speak and provide industry briefings. |
| Peter Churchill, Director, Self-service, First Data
Peter Churchill is Director of Self-Service for First Data and provides subject matter expertise across First Data's international self-service businesses. Peter has over 12 years of experience in the payments and financial services industry. Prior to working at First Data Peter worked for NCR Corporation, was a founding member of Moneybox and Cash4All, Independent ATM Deployers, and ran his own consulting business providing consultancy to global payments institutions and financial services organisations. |
| Victoria Cleland, Head of Notes Division, Bank of England
Victoria Cleland is Head of Notes Division at the Bank of England. During her career at the Bank she has worked in a range of roles including assessing the issues facing small businesses, graduate recruitment, strengthening payment and settlement systems, running the Deputy Governor's private office and establishing the Special Resolution Unit to exercise the Bank's powers in relation to distressed banks and building societies.
|
| Ron Delnevo, Managing Director, Bank Machine
Ron Delnevo, Managing Director of Bank Machine, the company that installed the first independent ATM in the UK in 1998, has played a pivotal role in the growth of one of the most talked about financial services in the 21st Century.
Delnevo, a 55 year old graduate of Heriot Watt University in his beloved Edinburgh worked as a consultant for Bank Machine from January 1999 and joined in a permanent capacity shortly afterwards. In June 2000 he was appointed MD and since then this highly successful organisation has never looked back. Delnevo is not afraid to meet any misguided criticism head-on and relishes every opportunity to promote his industry. Delnevo firmly believes that UK consumers have been the main beneficiaries of Bank Machine's industry leadership, gaining far more convenient access to cash than was available before 1998.
Proud of his industry, Delnevo makes sure that Bank Machine ATMs can never be criticised, especially when it comes to informing customers in relation to any charges. In fact, Bank Machine now operates many free-to-use ATMs as Delnevo leads his company to challenge Financial Institution's ATMs in locations that were once the sole preserve of High Street Banks.
The world's largest independent ATM provider, Cardtronics Inc, bought Bank Machine in May 2005. However, Ron Delnevo has continued firmly at the helm and is now easily the longest serving director inthe UK Independent ATM industry. |
| Jane Fu, Administrative Chief of Group Office, ATMU
Jane Fu, the Administrative Chief of the Group Office, ATMU Inc., has been in the ATM service industry for 4 years since 2006. She assisted the Founder of ATMU Inc. to establish this Company and its 7 subsidiaries in mainland China from the very beginning, with its staff scale starting from 3 to nearly 700 people today. ATMU is now the most successful ATM Operation company in China with over 100 maintenance/service centers across the country, providing ATM related service and technology development. Before she entered into the ATM industry, Jane was a senior expert of “Foreign Investment Promotion Solution” especially for hi-tech industry in the BinHai New Coastal Area of North China for 8 years.
|
| Hans Hendriks, Senior Director of Integrated Services, Diebold EMEA
Hans Hendriks is Senior Director of Integrated Services for Europe, Middle East and Africa Region with Diebold. He is responsible for Integrated Services Sales and Service Operations in Diebold EMEA Regions, including the European Data Centre in Warsaw, Poland.
Hendriks has been with Diebold for 7 years during which he was responsible for Sales and Services in Diebold’s EMEA Distribution Business Unit followed by three years as Sales Director for Diebold Area West. He has an Engineering Background and worked with Philips Electronics and Intergraph Cad/Cam systems before entering the Financial Industry. He graduated from Eindhoven University in the Netherlands with a Masters Degree in Electronics. |
| Andreas Hohaus, Product Manager, Self-Service Channel, FIDUCIA IT
After his career as a banker Andreas Hohaus started working in the product management department of FIDUCIA IT AG in 2005. There he is responsible for the product management of the whole self-service channel including the ATM software as well as the central ATM services. FIDUCIA IT AG operates IT outsourcing for over 770 corporate banks and is one of the largest IT service providers in Germany. FIDUCIA IT AG operates nearly 23,000 self-service terminals with a solution called agreeSB based on the multi-vendor platform of Salzburger Banken Software (SBS). |
| Sam Hong, Marketing Manager, Nautilus Hyosung
Sam Hong is a marketing manager at Nautilus Hyosung. He has done various market researches and analysis on various topics in ATM industry including cash recycling technology at ATMs, Trends in total ATM management solution, and Trends in Off-Site ATMs worldwide. Before joining Nautilus Hyosung, he was involved in international sales and trade. He holds MBA at Seoul National University, Seoul Korea. |
| Partini Ibrahim, Assistant General Manager of Electronic Banking, Cash Management and Payment Processing, iCIMB (M) Sdn Bhd
Partini Ibrahim, a Masters of Science Graduate has over 27 years of experience in delivering operations efficiency and change management improvement within the Banking and Financial Industry. After her initial years specializing in Human Resource, she was hand picked to partake a more rigorous and challenging role, that being to turnaround the Self Service Terminal Performance and thus accelerate the Self Service Customer Experience. In less than a year, she had championed strategies and automation, bringing the desired goal into reality and allowing the Bank to be recognized as a leader in Self Service Terminal Availability and also obtaining a recognition award from The Banker's Technology for Best Return Of Investment Automation Project. |
| Yeon Jun Kim, Manager, Multi-Channel Department, Shinhan Bank
Yeon Jun Kim is a Manager in the Multi-Channel Department at Shinhan Bank where he manages and organises various delivery channels such as ATMs, debit and prepaid cards program for Shinhan Bank customers. He also has in-depth knowledge and capabilities in personal finance, insurance and IT. At Shinhan Bank, he helped to build a personnel banking system for bank customers and was in charge of putting together an E-sports marketing program for the domestic market.
|
| Jaroslaw Knapik, Senior Analyst, Financial Services Technology, Ovum
Jaroslaw Knapik is a Senior Analyst within Ovum's Financial Services Technology team. Jaroslaw specialises in the technologies used within retail and universal banks, as well as within wealth management institutions, with a particular focus on middle-office technologies, outsourcing trends and IT spending, market sizing, and investment trends across the Americas, EMEA and Asia-Pacific.
During his time at Ovum/Datamonitor, Jaroslaw has authored numerous research and analysis studies on banking technology areas such as risk management, anti-financial crime, customer intelligence, financial planning, portfolio management and core systems on a global basis. He has also published reports on banking technology market developments in the US, and emerging markets in Eastern Europe and Asia-Pacific. Jaroslaw has worked closely with a number of leading US and European financial institutions on IT benchmarking and investment strategies. He has also used his expertise to produce bespoke market intelligence studies, create market sizing and forecasting models, and deliver keynote conference speeches. Jaroslaw has been quoted in the Wall Street Journal, Forbes, Bloomberg, American Banker, CIO Magazine, IT World, Bank Systems & Technology, Finextra and many others.
Prior to joining Ovum/Datamonitor, Jaroslaw worked as research and business development manger at JR Electronics, Winspec Manufacturing and MA Laboratories. He was in charge of conducting research and business development in Central Europe and North America, introducing US-based companies to the European semiconductor markets and developing distribution channels for software and hardware products and services.
Jaroslaw Knapik holds an MSc in International Business from the Krakow University of Economics, enhanced with AIESEC experience. Additionally, Jaroslaw has studied computer technology at the State University of New York. |
| Aravinda Korala, Founder and CEO, KAL
Aravinda is the founder and CEO of KAL. He has over 20 years experience in the ATM software business and has led KAL to make it the world’s leading supplier of independent ATM software. KAL’s multi-vendor ATM software is installed in banks around the world in Asia, Europe, Africa and the Americas. KAL was recently awarded one of the largest and most complex ATM software projects ever – for Citi’s vast global ATM network. |
| Uwe Krause, Vice President, Global Marketing, Wincor Nixdorf
Uwe Krause began his professional career in 1974 by training as an industrial business administrator at Nixdorf Computer AG. He then initially worked in the field of controlling.
As his career progressed, he became increasingly involved in the product area. From 1983, Uwe Krause assumed the role of Product Specialist for Office Communications. In 1985, he was appointed Head Product Specialist for Product Planning of Unix- and DOS-based professional workstations (PWS). From this point onwards, Uwe Krause held a number of management positions including Head of the PWS and PC production section and Head of Technical Product Marketing department for Personal Computers at Nixdorf Computer AG and then later at its successor company Siemens Nixdorf.
In October 1990, Uwe Krause became Head of the PSP* SB department, where he was responsible for CSC/SB, 886X and migration concepts for banking products. At the same time, he headed the PSP PX 22 planning group for mobile PCs and PC integration.
Since 1993, Uwe Krause has been in charge of Product Management and marketing in the Banking Division, including sales support. After the establishment of Wincor Nixdorf International GmbH in 1999, Uwe Krause continued to act as Head of Marketing for the Banking Division at national and international level. In 2007 he has become Vice President Banking. Since 2009, Uwe Krause has held the position of Vice President Global Marketing.
* PSP: Product System Planning
|
| Mike Lee, CEO, ATM Industry Association
Mike Lee is CEO of the ATM Industry Association, a non-profit trade association with more than 1,500 members in about 50 countries. He is also chairman and founder of the Global ATM Security Alliance, which was established in June 2003 to provide international security best practices across the whole ATM lifecycle and to manage a global crime database and fraud alert system. He has founded ATMIA chapters in Europe, Africa, Australasia and Asia. Mike, who is married with two daughters, joined ATMIA following posts as Research and Development Manager, first for South Africa's largest insurance company, Old Mutual, and then for a London-based conference production and publishing company. He won the 2003 award for 'Best Contribution to the ATM Industry, Individual category' at ATMIA's annual industry summit in California for his work in the field of ATM security. In 2008, he obtained a Masters degree in Futures Studies (cum laude) at the Institute for Futures Research at the Graduate School of Business, University of Stellenbosch, Cape Town. |
| | Adnan Mansour, Senior IT Manager, Jordan Kuwait Bank
Adnan Mansour is Senior IT Manager at Jordan Kuwait Bank (JKB), where he co-ordinates with other departments, users and the executive management team to ensure the right IT products and services are implemented. One of his principal roles is to study, evaluate and recommend new technology and new products so that JKB remains one of the most advanced banks in the region.
Adnan has more than 20 years’ experience in the banking sector, both from a technological as well as a business management standpoint. He obtained a Degree in Computer Science from Kuwait University and began his career in 1980 at the IT Department of the National Bank of Kuwait. In 1984 he joined Al-Bahar Company in Kuwait as a software manager, in which capacity he looked after the company’s financial and inventory systems. Adnan joined JKB in 1992, becoming responsible for managing the bank’s new core banking system.
|
| Andrew Martin, CEO, Currency Machine
Andrew is a qualified Engineer with an MBA from Imperial College. Andrew’s career includes 10 years in engineering before moving into services. Andrew spent 6 years with Securicor as Sales & Marketing Director while also building and establishing Securicor Cash Services as one of the largest IAD companies in the early millennium. Andrew then joined Cardpoint plc where he initially managed their acquisitions before moving to Frankfurt to set up Cardpoint GmbH and then managed Cadpoint's European businesses. Andrew left Cardpoint in July ’07 and is now CEO of Currency Machine, based in the UK. |
| John O'Connell, Commercial Manager & Account Manager Post Office ATM Business, Bank of Ireland
John who is married with two young children, is originally from Meath, not far from Dublin in Ireland. He completed a Masters in Management Science at Trinity College, Dublin.
John has been with Bank of Ireland for 11 years, the last two of which have been spent in London working in BOI-Post Office JV (POFTS). John now works in Group Payments - financial and commerical management of 3 ATM businesses as well as Account Manager for the POL ATM business. John was formerly an amateur jockey and his interests include horse racing, rugby and golf. |
| Ramiro Sánchez-Crespo, Director of Transactional Banking Services, la Caixa
A customer of “la Caixa” for 38 years, and an employee for 11, Ramiro became responsible for its electronic channels in 2009. He currently manages Spain’s largest ATM network (8000 terminals + 6 MM monthly users), the Internet Banking platform (2’5 MM monthly users) and the Call Centers. These channels account for more than 55% of “la Caixa” transactional activity. |
| Peter Michael Seitz, Channel Management - Branches and Self-Service, Erste Bank
Peter Michael has 20 years experience in the banking industry. He has been involved with the development of payments infrastructure, electronic banking and self-service projects.
He has been with Erste Bank since 2000. He has been responsible for the self-service strategy for Erste Bank and Savingsbank in Austria, as well as projects on multichannel management and the development of strategies for cash-in and recycling. Since 2003, he has been the leader of the expert group 'self-service and cash-desk-infrastructure'. |
| Peter Smid, Head of Card Processing, Slovenská sporitelna
Peter Smid studied at the University of Economics in Bratislava. Since 1991 he has worked for Slovenská sporitelna, the bigest retail bank in Slovakia, a member of the ERSTE Bank Group, where he is Head of Card Processing. SLSP was the first bank in the CEE region to issue Maestro chip cards, and the first in the world to acquire an international EMV chip card transaction. |
| Ana Stewart, CEO, i-design
Ana established i-design as a multimedia consultancy in 1991 and co-founded it as a limited company in 1995, successfully floating it on AIM in 2007. She identified the opportunity and devised the strategy for delivering the company's ATM marketing solutions to the market and growing i-design's pioneering self-service solution, atmAd, to its market-leading position. Ana is responsible for developing relationships with the company's key customers and breaking new business. With over 17 years of experience in the ATM industry, Ana is a respected spokesperson and leading expert on ATM marketing. |
| Nelson Tavares, Operations Director, TecBan
Nelson graduated in Electronic Engineering and has worked at TecBan since 1985. He has served in several positions in corporate management, with emphasis on the areas of expansion and operations, where he has developed many projects that helped TecBan in their growth and positioning as the largest off premise ATM network in Brazil.
Nelson is currently Operations Director and is responsible for all field operations, network expansion and security. In 2008, he implemented TecBan's CIT operation, complementing and strengthening the company's serivce chain. |
| Brendan Thorpe, Business Development Manager, Auriga spa
Brendan has been working in the banking sector for the last 10 years, much of that time was spent working for companies that provided EMV and XFS based solutions for ATMs and branch banking across the world. He has been working with Auriga for the last 18 months providing web-based ATM solutions to banks. |
| Jim Tomaney, ATM Software Expert
Jim Tomaney has 23 years of experience building and delivering enterprise payments solutions for the ATM industry across the world. After a career with ACI Worldwide, Level Four Software and Wincor Nixdorf, Jim is a specialist in Application Life Cycle Maintenance for ATMs. He champions an automated approach to quality assurance in the ATM environment. In his recent role at Barclays Bank, he was responsible for implementing a number of major directional changes as the lead strategist on what is currently the UK’s biggest ATM infrastructure replacement project.
|
| Bob Tramontano, VP, Financial Industry Marketing, NCR
Bob Tramontano leads Marketing for the Financial Industry at NCR Corporation, helping to fulfil consumer demand for self-service and assisted-service in more than 160+ countries.
In addition to global marketing activities, Bob and his team partner with customers to understand their requirements to create compelling product and service solutions to business problems and nurture innovation; recruiting/maintaining an ecosystem of partners and distribution channels to market.
Drawing on over 25 years in the industry, he has held diverse positions in sales and sales management, product management, engineering and marketing. He’s lived in Europe for many years and travelled extensively to Asia staying close to the market working with customers to develop solutions that address current and future business needs. He holds a degree in marketing and management from the University of Texas. |
| Dr. Roman Wei, Chief Representative, European Office, China UnionPay
Doctor Roman Wei is Chief Representative of China UnionPay Europe Representative Office. Prior to his current assignment, Roman was in charge of market development in Asia. Before joining China UnionPay in March 2004, Roman held positions at People's Bank of China, Deloitte and BearingPointConsulting.
Roman holds a Doctorate in International Finance from the Financial Reseach Institute of People's Bank of China, a Master's degree in International Banking from Loughborough University and a Graduate degree from Shanxi University of Finance and Ecomonics.
|
| David Wetzel, VP and Managing Director EMEA , Diebold
David has been associated with Diebold for 23 years. He is an executive with 28 years experience in solution sales to the financial community. Over the course of his career, David has held various roles internationally and in the United States. Currently based in Geneva, Switzerland, David is Vice President and Managing Director for Western Europe, Middle East and Africa. David is married with 7 children, 3 attending universities in the US and 4 living with him in Switzerland. |
|
Marcin Zmuda, Team Manager, IT Services Delivery, BZWBK
Marcin graduated in electronics and telecommunication engineering. He has been working in BZ WBK since 2004. He has been involved in the IT services delivery process since 2006. Now he is ATM Support Delivery Team Manager in the IT Services Delivery Department. His areas of responsibility include availability of the ATM network, analysis, monitoring of ATM efficiency, support and projects implementation.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
